In connection with your purchase of Solidified Remains from Parting Stone Inc., we hereby make the following covenants and warranties:
Return to Cremated Remains/Refund Guarantee. If for any reason you are not satisfied with the solidified remains created by our service, provided you return us 100% of such solidified remains, we will return the remains to an ash-like powder and refund your purchase price. Applicable shipping fees will be deducted from your refund. You may request a full refund at any point within one year of receiving the solidified remains and including during the waiting period before you receive the Collection Kit.
100% Individual Batch Processing. We will never mix remains – each order is processed individually.
Step-by-Step Process Tracking. We track each order digitally. Our customers will receive emails sent at designated steps throughout the process including the transportation and transformation of remains.