If you ordered through a funeral home: Your funeral home should have everything they need to ship your loved one's remains to the Parting Stone lab; you can relax and know the funeral director will take care of everything for you.
If you ordered directly through our website: We will send a Collection Kit that has everything you need to get your cremated remains shipped safely to the Parting Stone Lab in Santa Fe, New Mexico. The Collection Kit includes packing materials, pre-printed identification labels, pre-printed shipping labels, and easy-to-follow instructions.
For Canadian Orders: We are unfortunately unable to provide a collection kit and shipping label for Canadian orders. In order to send remains to our lab, you will need to securely pack the remains in your own packaging and mail them from your local Post. Please follow Canada Post instructions on packing and shipping Cremated Remains.
We are always available to assist as well. Please send us a message at firstname.lastname@example.org or call us at +1 505-772-0634.