For USA Orders: Once you place an order, we will send a collection kit that has everything you need to get your cremated remains shipped safely to the Parting Stone Lab in Santa Fe, New Mexico. The collection kit includes packing materials, pre-printed identification labels, pre-printed shipping labels, and easy-to-follow instructions.
For Canadian Orders: We are unfortunately unable to provide a collection kit and shipping label for Canadian orders. In order to send remains to our lab, you will need to securely pack the remains in your own packaging and mail them from your local Post. Please follow Canada Post instructions on packing and shipping Cremated Remains.
We are always available to assist as well. Please send us a message at support@partingstone.com or call us at +1 505-772-0634.